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Privacy Policy

Privacy Policy

Cookie Consent Notice

We Value Your Privacy

This website uses cookies to enhance your browsing experience, analyze site traffic, and improve our services. We do not use cookies to collect Protected Health Information (PHI) or share sensitive personal data.

You may manage your cookie preferences at any time by going to "Cookie Settings."

Privacy Policy

1. Who We Are

This is the website of Gladwell Orthodontics, an orthodontic practice committed to protecting your personal and health information. This Privacy Policy explains how we collect, use, and protect your information.

2. Information We Collect

We may collect the following types of information when you interact with our website:
  • Personal Information
    Name, email address, and phone number when you fill out a contact form or schedule an appointment.
  • Non-Personal Information
    IP address, browser type, pages visited, and time spent on site via cookies and analytics tools like Google Analytics.
  • Protected Health Information (PHI)
    Only collected when voluntarily submitted through secure, encrypted forms. We do not collect PHI via cookies or tracking technologies.

5. Data Security

We implement comprehensive safeguards to protect your information. All forms that request PHI are encrypted and HIPAA-compliant.
  • Administrative
    Do not contain personal or medical information
  • Technical
    Encryption, secure servers, and regular security audits
  • Physical
    Secure facilities, locked storage, and controlled access

3. How We Use Your Information

We may use your information to:
  •  Respond to your inquiries and questions
  •  Schedule and manage appointments
  •  Send appointment reminders and notifications
  •  Improve our website and services
  •  Comply with legal and HIPAA requirements
  • We will never sell or share your personal information with third parties for marketing purposes.

4. Cookies and Tracking Technologies

Cookies help us understand how visitors use our site. These cookies:
  •  Do not contain personal or medical information
  •  Are used for analytics and website performance optimization
  •  Can be disabled in your browser settings at any time
  • We may use Google Analytics, which anonymizes IP addresses and does not track Protected Health Information (PHI).

6. Your Rights

You have the right to:

  • Access or update your personal information
  • Request deletion of your data
  • Withdraw consent at any time
  • File a complaint with the U.S. Department of Health and Human Services if you believe your privacy rights have been violated

7. Messaging Terms & Conditions

You agree to receive informational messages (appointment reminders, account notifications, etc.) from Gladwell Orthodontics. Message frequency varies. Message and data rates may apply.

How to Opt In or Opt Out

  • For help, reply HELP or email us at info@gladwellorthodontics.com.
  • You can opt out at any time by replying STOP.

Consent & Opt-out Instructions

Mobile information will not be shared or sold to third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

If you wish to be removed from receiving future communications, you can opt out by texting STOP.

8. Contact Us

If you have questions or concerns about your privacy or this policy, please contact:

  • Email
    info@gladwellorthodontics.com
  • Phone
    919-453-6325
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