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Smile Direct Club Patients That Are Half Way Through Treatment

Home » Smile Direct Club Patients That Are Half Way Through Treatment

On Friday, December 8th, 2023 Smile Direct Club announced they are filing bankruptcy. From the Smile Direct Club official website:

I placed an order for SmileDirectClub aligners, but have not yet received my aligners. What should I do?
Unfortunately aligner treatment is no longer available through the SmileDirectClub platform. All orders that have not yet shipped have been cancelled at this time, and you will not receive your aligners.

As a caring Orthodontics practice, we understand that a lot of patients are owed money and services by Smile Direct Club. At Gladwell Orthodontics, we would like to help patients still get that smile they’ve always dreamed of. Please call and schedule your appointment today and we will work with you to see how we can help. We have locations in North Raleigh, Downtown Raleigh, Wake Forest, Durham and Rolesville.

At the current time, Smile Direct Club has stated the following in regards to patients that are half way through their treatment:

Should I continue to conduct my 60-day check-ins? Is my treating doctor still available to complete my treatment?
We apologize for the inconvenience, but aligner treatment is no longer available through the SmileDirectClub platform. If you wish to continue treatment outside of our platform, please consult your treating doctor or your local dentist with any questions around future aligner treatment.

We have a staff that can assist you with any and all questions you have in regards to your Invisalign treatment. As the top orthodontist in the United States, Dr. Jason Gladwell is confident he and his team can help you achieve the smile you always wanted. Contact us at (919) 263-4021 today so we can assist you in your journey for the perfect smile.

If you want more information about Invisalign and how the procedure works and/or will conclude after starting with Smile Direct Club and finishing up with Gladwell Orthodontics, please go to this page.

FIND YOUR LOCATION

WAKE FOREST

2824 Rogers Rd, Suite 200
Wake Forest, NC 27587

NORTH RALEIGH

13271 Strickland Rd, Suite 100
Raleigh, NC 27613

DOWNTOWN

510 Glenwood South
Raleigh, NC 27603

(919) 453-6325

Whether you are getting scanned for your first Invisalign aligners or are finishing up with your braces, the Gladwell Orthodontics team will treat you like family.

"This is one of the best if not THE best Orthodontist office I have been to. Staff is super friendly and clean. The orthodontists are also super friendly and explain the plans for the teeth well. They have a Starbucks inside and it’s free, the donations for the Starbucks go to a local charity or organization who needs it. I think that is my favorite part, not only are they helping my kids have better smiles but they care so much they give back to the local community as well. I would recommend this place to anyone who is looking for an orthodontist any day. They are great!!"

"Dr. Gladwell, his fellow doctors, and staff offer phenomenal service. He did my braces many years ago when he first started orthodontics and my daughter just had her braces removed. We have beautiful smiles thanks to him and his staff. He is a caring orthodontist and also helps the community. I highly recommend him!"

"A fantastic office that is very friendly and inviting. We had a great experience here with our sons consultation. The staff and office is well organized and entertaining for the other kids to stay occupied while their brother was being seen. Dr Ricci was awesome with our son and very open and through with her examination and explanation of the issues both present and possibly in the future. We are very happy with this office and glad we were referred here."

"Love Gladwell Orthodontist. My two kids got two different services here. One got Invisalign and the other got braces. I was very pleased with the results. The staff is very friendly and professional. I highly recommend them."

"Great experience. Both of my sons were in for evaluations. My youngest has special needs and was very anxious. They took great care of both my boys but especially my youngest. Everyone took their time with us explaining all our options and going over treatment plans in detail. The entire staff was very professional and very friendly. Highly recommend!"

"Our family’s experience from the beginning to the now (the middle) has been nothing short of amazing! Clean facility, friendly office staff and entertaining for the kids. Thank you all for making us feel at home."

Have an orthodontic emergency? Call our after hours line at 919-923-8513

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