Terms & Conditions
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Terms & Conditions
1. About Gladwell Orthodontics
Gladwell Orthodontics provides orthodontic services including, but not limited to:
• Invisalign® treatment
• Traditional braces
• Orthodontic consultations
• Retainers and follow-up care
• Appointment scheduling and patient communications
Information provided on this website is for general informational purposes only and does not constitute medical advice, diagnosis, or treatment.
2. Website Use
By using this website, you agree to:
• Use the site only for lawful purposes
• Provide accurate information when submitting forms
• Not attempt to interfere with website security or functionality
• Not misuse contact forms, scheduling tools, or communication systems
We reserve the right to restrict or terminate access to the website for misuse or violations of these Terms
5. SMS Messaging Terms & Conditions
By providing your mobile phone number and opting in, you consent to receive SMS and MMS text messages from Gladwell Orthodontics, including:
• Appointment reminders
• Scheduling confirmations
• Treatment updates
• Office notifications
• Promotional offers and event announcements
• Customer care communications
You must be 18 years or older to use this SMS service.
Message frequency varies. Message and data rates may apply depending on your mobile carrier plan. Carriers are not liable for delayed or undelivered messages.
Opting Out: You may opt out of SMS communications at any time by replying STOP.
Help Instructions: For assistance, reply HELP or contact our office at (919) 453-6325.
Consent to receive text messages is not required as a condition of purchasing treatment or services. Mobile information, opt-in data, and consent information will not be sold, rented, or shared with third parties or affiliates for marketing or promotional purposes.
3. Medical Disclaimer
Content on this website is intended for informational and educational purposes only. Orthodontic treatment recommendations vary by patient and require evaluation by a licensed orthodontic professional.
Use of this website does not establish a doctor-patient relationship.
If you are experiencing a medical or orthodontic emergency, seek immediate medical care.
4. Appointment Requests
Submitting an appointment request through our website does not guarantee a scheduled appointment. A member of our team will contact you to confirm availability and finalize scheduling.
Appointment availability may vary by office location and provider schedule.
6. Email & Electronic Communications
By submitting forms through our website, you consent to receive communications from Gladwell Orthodontics via email, phone call, and electronic messaging regarding your appointments, treatment, office updates, and related services. You may unsubscribe from marketing emails at any time using the unsubscribe link included in those communications.
7. Privacy & HIPAA
Gladwell Orthodontics is committed to protecting your personal and health information. Any Protected Health Information (PHI) submitted through secure forms is handled in accordance with applicable HIPAA regulations and the office Privacy Policy.
8. Intellectual Property
All content on this website, including text, logos, graphics, branding, images, videos, and website design, is the property of Gladwell Orthodontics unless otherwise stated and may not be copied, reproduced, or distributed without written permission.
9. Third-Party Links
This website may contain links to third-party websites or services. Gladwell Orthodontics is not responsible for the content, policies, or practices of third-party websites.
10. Limitation of Liability
Gladwell Orthodontics is not liable for any damages arising from:
• Use or inability to use the website
• Technical interruptions or website downtime
• Reliance on website information
• Unauthorized access to submitted information beyond reasonable security measures
All website content is provided “as is” without warranties of any kind.
11. Changes to These Terms
We reserve the right to modify or update these Terms & Conditions at any time. Changes will become effective immediately upon posting to this page.
Continued use of the website after updates constitutes acceptance of the revised Terms.
12. Contact Us
If you have questions or concerns about your privacy or this policy, please contact:
-
Email
info@gladwellorthodontics.com -
Phone
919-453-6325